English 
Arabic 
Khmer 
Korean 
Lao 
Russian 
Chinese (Simplified) 
Chinese (Traditional) 
Somali 
Spanish 
Tagalog 
Ukrainian 
Vietnamese 
Select Section
Consumer Direct Care Network Colorado
Consumer-Directed Attendant Support Services (CDASS)
Consumer Direct Care Network Colorado (CDCO) serves as the Training and Support contractor for the CDASS program. We guide individuals through training and provide program guidance.
We work collaboratively with the Financial Management Services (FMS) contractors, case management agencies, and Colorado Department of Health Care Policy & Financing (HCPF) to ensure individuals successfully enroll as CDASS members.
Eligibility
To use CDASS, you must:
- Be enrolled in Health First Colorado (Colorado’s Medicaid program)
- Meet eligibility for the CFC program, including:
- Having an assessed need for Personal Care, Homemaker, and/or Health Maintenance Activities
- Meeting an institutional level of care
- If you are already enrolled in an HCBS waiver, you automatically meet institutional level of care
- Participate in service planning with your Case Management Agency (CMA)
If you’re still receiving CDASS through a waiver and haven’t yet transitioned to CFC, your Case Manager will guide you through the timing and next steps.
Learn more about CFC Eligibility and Services and connect with your Local Case Management Agency to get started.
Not yet enrolled in Health First Colorado?
8 Steps to Enrollment
1. Enroll in a Community First Choice
- CDASS is available to members through Community First Choice (CFC).
- Learn more about Community First Choice (CFC)
- Contact your Local Case Management Agency to start the process.
2. Meet with your Case Manager
- Meet with your case manager to discuss why CDASS is right for you compared to other options.
- Looking for your case management agency? Find it using the Colorado Department of Health Care
Policy & Financing (HCPF) case management agency directory
- Looking for your case management agency? Find it using the Colorado Department of Health Care
- If you choose CDASS, you will complete an assessment of your care needs and additional enrollment paperwork.
- After completing the assessment process, your case manager will send a training referral and your
enrollment paperwork to Consumer Direct Care Network Colorado (CDCO).
3. Attend training
- When your referral is received, a training coordinator will call you within 24 business hours to schedule your orientation. In-person, virtual (phone or video call), group, and self-paced options are available.
- CDCO will train you and give you additional paperwork to fill out. CDCO will also verify your contact information.
- Once you complete your orientation, you will need to pass a readiness assessment to show you understand CDASS.
4. Complete your Attendant Support Management Plan (ASMP) and other paperwork
- Your training coordinator/peer trainer will help you complete CDASS paperwork, including your
Attendant Support Management Plan (ASMP). - Choose the Financial Management Services (FMS) provider you want to help you with processing
timesheets, paying your attendants, and filing taxes on your behalf. - CDCO will review your ASMP for completion and contact you if corrections are needed.
- CDCO will submit your ASMP to your case manager for approval.
5. Case Manager ASMP approval and FMS referral
- Your case manager will approve your ASMP or let you know what adjustments are needed.
- CDCO will send you a training completion letter once your case manager approves your ASMP.
- CDCO will send your approved paperwork to your selected FMS provider.
6. Enroll with your FMS
- After receiving your ASMP and enrollment paperwork, the FMS will contact you within three business days.
- You will receive FMS enrollment paperwork to make you, or your authorized representative, the
employer of record. Your desired attendants will get their employment paperwork. - The FMS will run background checks on your attendants.
- When you complete all FMS enrollment steps, your FMS will let your case manager know and request your Prior Authorization Request (PAR) from them.
7. FMS receives your Prior Authorization Request
- Case managers must enter enter your PAR in HCPF’s system called the interChange (also called Bridge). A PAR has information about your authorized services, service hours, and certification period for CDASS.
- Once the PAR is received by your FMS, they will send you a confirmation of your CDASS start date and attendants’ “good to go” dates.
8. Services begin
- You will train your attendants to provide services, log their shifts, and oversee their performance.
- If, at any time, an attendant cannot come to work or doesn’t show up, you are responsible for contacting
and scheduling a backup attendant. - Stay in communication with your FMS to get ongoing support as an employer. If you are struggling to
work with your FMS, you can get dedicated assistance from CDCO’s Information and Assistance team or contact HCPF at HCPF_PDP@state.co.us or 303-866-5638. - After services begin, Consumer Direct Care Network Colorado (CDCO) is always available to help answer questions about CDASS. As the Training and Support contractor, we have many resources available to help you navigate CDASS!
CDASS Program Manual
CDASS Forms
Member CDASS Forms
Case Manager CDASS Forms
To save your changes in fillable .pdf forms such as the Attendant Support Management Plan (ASMP) you need Adobe Reader XI or newer. Download the latest version of the free software here:
If you are unsure of how to complete a form or are unable to find what you need, please contact the Consumer Direct Care Network Colorado office:
CDASS Resources
Member CDASS Resources
Case Manager CDASS Resources
HCPF Resources
Mediation Services
Mediation Services For Members And Case Managers
Consumer Direct Care Network Colorado (CDCO) helps mediate concerns about the services Health First Colorado (Medicaid) Members receive through Consumer Directed Attendant Support Services (CDASS). If Members are unable to work with their Case Manager to achieve the care they believe is needed, Members and Authorized Representatives (AR) have the option to utilize the mediation process.
Mediation services are provided by CDCO as part of the Information and Assistance Services offered to Members and ARs. Mediation through CDCO can assist with facilitating discussions and conversations about disagreements in the care plan and authorized services.
Requests for mediation can be submitted by the Member, an AR, and Case Managers. The Member or AR must consent to mediation. When requested, reasonable accommodations will be provided for people with disabilities by notifying CDCO prior to the scheduled mediation call.
After the mediation session, CDCO will issue recommendations only, not a definitive decision. The Member retains all legal appeal rights for decisions made by the Case Management agency. The Case Manager will be responsible for finalizing the decision for services, when authorized, as a result of the mediation.
Mediation Request Form – November 2024
Mediation Process
- The person requesting mediation completes the Mediation Request form and sends it to CDCO.
- CDCO will process the referral to mediation and contact the Case Manager within one business day to collect information.
- CDCO will contact the Member or AR to collect information and to request consent to participate in mediation.
- CDCO will set up a mediation call with all the people involved and provide reasonable accommodations when requested.
- After listening to information from all the participants during the mediation call, CDCO will provide a recommendation for services.
- The Case Manager will issue a Health First Colorado notice of action with the decision, and new or revised services that may be authorized, and information on the Member’s right to appeal.
CDASS Videos
Consumer Directed Services
Standard Precautions
CDASS Overview
Introducción a CDASS
Case Manager Role in CDASS
Puesto de gestor de casos a CDASS
CDASS Skills Training Mock Video
Links
Colorado Department of Health Care Policy & Financing (HCPF)
- Consumer-Directed Attendant Support Services (CDASS) Information
- Participant Directed Programs Unit Issues & Feedback Report Form
- Participant Directed Programs Information
- Participant Directed Programs Policy Collaborative
- Participant Directed Programs Unit Issues & Feedback Report Form
- How to Report Suspected Fraud
Financial Management Services (FMS) Providers
Looking for a case management agency?
Find one using the Colorado Department of Health Care Policy & Financing (HCPF) Case Management Agency Directory.
Case Manager or Agency concerns
If you are not getting the service you need from your case manager or case management agency, you may submit a complaint using HCPF’s Case Management Agency Complaint Form.
Fraud Prevention
Fraud prevention, education, and reporting are among Consumer Direct Care Network’s most important responsibilities.
It is also your responsibility to recognize the signs of fraud. Learn about your rights and responsibilities in preventing and reporting fraud in this fraud prevention video.
Reporting Fraud
To report suspected fraud to the Department of Health Care Policy & Financing, visit its Fraud, Waste, and Abuse website.
Call
855-375-2500
Report Online
https://hcpf.colorado.gov/how-report-suspected-fraud