How can WE help you?

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Consumer Direct Care Network Colorado

7951 East Maplewood Avenue, Suite 125
Greenwood Village, CO 80111

Phone: 844-381-4433
Fax: 866-924-9072

We’re here to help.

Contact HCPF!

To contact the Department of Health Care Policy & Financing (HCPF), visit hcpf.colorado.gov/contact-hcpf.

Issues & Feedback

If you have any issues or feedback related to EVV, enrollment, taxes or other topics that you need to escalate to the Department to help get a resolution, you can send a report with this form: Participant Directed Programs Unit Issues & Feedback Report Form.

Pag-iwas sa pandaraya

To report suspected fraud to the Colorado Department of Health Care Policy & Financing:

Department of Health Care Policy & Financing,
Attn: Program Integrity Section 1570 Grant Street
Denver, Colorado 80213

Can I pay a family member or friend to be my caregiver/attendant?

Yes, this is an option through both self-directed programs in Colorado.

How do I get started applying for self-directed services in Colorado?

Contact your case manager to start the process and they will submit a referral to us at Consumer Direct Care Network Colorado (CDCO) for Consumer Directed Attendant Support Services (CDASS) orientation or will assist with setting up In Home Support Services (IHSS) through a home health agency.
If you do not have a case manager yet you can look up which case management agency serves your county here https://hcpf.colorado.gov/case-management-agency-directory.

Which service delivery option is best for me?

You can watch some brief videos to go over the basics of both Consumer Directed Attendant Support Services (CDASS) and In Home Support Services (IHSS) here. If you have any additional questions, please contact us at 844-381-4433 or InfoCDCO@ConsumerDirectCare.com

What if I have an issue with my Case Management Agency (CMA) or Financial Management Services (FMS) provider?

You can reach out to our main line 844-381-4433 or email InfoCDCO@ConsumerDirectCare.com to connect with our CDASS & IHSS Liaison who can help to resolve your issue. You may also submit a complaint to Health Care Policy & Financing (HCPF) here Member Complaints and Escalations | Department of Health Care Policy and Financing.

What if I’m needing assistance to recruit and retain caregivers/attendants?

Our Information and Assistance (I&A) team would be happy to help. Please submit a referral here to get started Information and Assistance – Consumer Direct Care Network Colorado.